The short answer
Shut off the Water
The most common vacation damage is from a burst pipe or a leaking appliance. Turning off the main water shutoff valve stops the flow to the entire house. Locate the valve before you leave, usually near the water meter or where the main line enters the home. If you live in Rogers, keep the valve location written down for a house sitter.
After shutting off the water, open a faucet on the lowest floor to drain the lines. This relieves pressure and reduces the chance of a leak. Also disconnect washing machine hoses and turn off the water supply to the toilet if possible. For extra safety, consider a smart water leak detector that sends an alert to your phone.
Unplug and Protect Electronics
Unplug televisions, computers, and other electronics to protect them from power surges. A surge can happen even if no storm is nearby. The pros who handle water damage often see ruined appliances that were left plugged in during a leak. Unplugging also saves energy while you are away.
Set your water heater to vacation mode if it has one, or lower the temperature. This reduces energy use and lowers the risk of a pressure buildup. Also turn off the ice maker in the refrigerator and empty the bins to avoid a messy leak. If you have a sump pump, test it before you leave and consider a battery backup.
- Unplug all non-essential electronics.
- Turn off the ice maker and empty the bins.
- Set the water heater to vacation mode or lower it.
- Test the sump pump and add a battery backup if possible.
- Use a smart plug to control lights from your phone.
Set Lights and Timers
A dark home can look empty and attract unwanted attention. Use timers on a few lights to turn them on and off at different times. This makes it look like someone is home. You can also use smart bulbs that you control from your phone, so you can adjust them while away.
Keep a few interior lights on a timer, and also consider a radio or TV on a timer for sound. Do not leave all lights on all day, as that wastes energy and is a giveaway. Outside lights on a timer also help. If you have a security camera, make sure it is working and pointed at entry points.
Ask a Neighbor to Check In
A trusted neighbor or friend can be your eyes and ears. Ask them to check your home every few days, especially after a storm. Give them a key and your alarm code so they can enter if needed. They can also bring in mail and packages, which helps your home look occupied.
Leave a note with your contact information and the phone number of your insurance company in case of an emergency. Also tell them where the water shutoff valve is so they can turn it off if a leak happens. If you have a house sitter, give them a list of important numbers, including a plumber and the pros for water damage restoration.
Protect Against Weather and Pests
Check your roof and gutters before you leave to prevent water from backing up. Clean out gutters and downspouts so rain flows away from the foundation. Trim tree branches that could fall on the roof during a storm. Also seal any gaps around windows and doors to keep out rain and pests.
Set your thermostat to a moderate temperature, like 60 degrees in winter or 85 in summer, to prevent pipes from freezing or overheating. If you have a basement, check for sump pump operation and consider a dehumidifier if it is damp. For pest control, make sure trash is emptied and no food is left out.
- Clean gutters and downspouts before leaving.
- Trim branches near the roof.
- Seal gaps around windows and doors.
- Set thermostat to a safe level for the season.
- Empty trash and remove perishable food.
Water damage does not wait
Water keeps spreading into floors and walls, so it is worth acting early. Calls are answered 24/7.
Call Now (479) 370-1500Frequently asked questions
Should I turn off the water heater when I leave?
Yes, turn it to vacation mode or lower the temperature. This saves energy and reduces the risk of pressure buildup. If you shut off the main water, the heater may not have water, so follow the manufacturer's instructions.
What if a pipe bursts while I am away?
If you have a leak detector, it will alert you. If a neighbor checks in, they can shut off the water valve. Then call a plumber and a water damage professional to start drying and cleanup. Policies vary, and your insurer decides what is covered.
How can I make my home look occupied?
Use timers on lights, have a neighbor collect mail, and park a car in the driveway if possible. Keep the lawn mowed or arrange for someone to do it. These simple steps deter burglars and make your home less of a target.