The short answer
Why a Backup Makes Water Unsafe
A sewage backup can push contaminated water into your home's plumbing, which can back up into sinks, tubs, and toilets. That water may contain bacteria, viruses, and other harmful organisms. Using it for drinking or cooking can make you sick, so it is sensible to avoid all tap water until you know it is clean.
Even if the water looks clear, it might still be unsafe. Contaminants are not always visible. If you have any doubt, treat the water as unsafe and use bottled water for drinking, cooking, and oral hygiene until the system is cleared and your water tests clean. Your local water utility can tell you when it is safe.
Steps to Take Right After a Backup
First, stop using water in your home immediately. Do not flush toilets, run the washing machine, or use the dishwasher until the backup is resolved. This reduces the chance of spreading contamination further into your plumbing and helps the pros manage the situation more effectively.
Next, shut off the main water valve if you can do so safely. This stops more water from entering the system and prevents further backup. If you live in Rogers, keep your shutoff valve location written down so you can find it quickly in an emergency. Then call a plumber to address the blockage.
After the plumber clears the blockage, the pros can handle the cleanup and sanitation of affected areas. They will remove contaminated materials and disinfect surfaces. You should not attempt to clean sewage-contaminated areas yourself, as that can expose you to harmful pathogens. See a doctor if you feel unwell at any point.
- Do not drink tap water until told it is safe.
- Avoid using water for cooking or brushing teeth.
- Turn off the main water valve if safe to do so.
- Do not flush toilets or run appliances.
- Call a plumber to fix the blockage.
- Contact your water utility for safety guidance.
How the Pros Clean Up After a Backup
Once the backup is stopped, the pros will remove standing water and any sewage-contaminated materials like carpet, drywall, or insulation. They use specialized equipment to extract water and dispose of waste properly. This step is crucial to prevent mold growth and further damage to your home.
After removal, the pros will clean and disinfect all affected surfaces with appropriate solutions. They may also use air scrubbers and dehumidifiers to dry the area thoroughly. The goal is to reduce health risks and prepare your home for any necessary repairs. The extent of the work depends on how far the contamination spread.
The pros will also inspect your plumbing and drainage to ensure everything is working correctly. They can identify any issues that might have caused the backup, such as clogs or pipe damage. Fixing these problems can help prevent future backups. Always follow their advice on when it is safe to resume normal water use.
When Is It Safe to Use Water Again?
You should only use tap water again after the backup is cleared, the system is flushed, and your water tests clean. Your local water utility or health department can provide guidance on when it is safe. They may recommend boiling water for a certain period or using bottled water until tests confirm safety.
If you notice any change in water color, smell, or taste after the cleanup, stop using it immediately and contact your water utility. It is better to be cautious. In some cases, the pros may recommend having your water tested by a local laboratory to ensure it is safe to drink. Check with your local health department for testing options.
Preventing Future Backups
To reduce the risk of another backup, avoid flushing items that can clog pipes, such as wipes, paper towels, or grease. Have your plumbing inspected regularly by a plumber to catch potential problems early. In some areas, tree roots can invade sewer lines, so a plumber can check for that as well.
Consider installing a backwater valve if you have frequent issues. This device prevents sewage from flowing back into your home during heavy rains or blockages. Talk to a plumber about whether this is a good option for your home.
- Do not flush wipes or paper towels.
- Avoid pouring grease down drains.
- Schedule regular plumbing inspections.
- Ask about a backwater valve.
- Know your main water shutoff location.
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Call Now (479) 370-1500Frequently asked questions
Can I shower after a sewage backup?
It is not safe to shower until the backup is cleared and your water is tested. Contaminated water can enter your skin or eyes and cause infections. Use bottled water for washing until officials say it is safe.
What should I do if I already drank the water?
If you drank contaminated water, watch for symptoms like nausea, diarrhea, or fever. See a doctor if you feel unwell. In most cases, a short exposure may not cause serious illness, but it is sensible to seek medical advice.
Will my insurance cover the cleanup?
Policies vary, and your insurer decides what is covered. Check your policy to see if sewage backup is included. You may need to file a claim promptly. The pros can document the damage for your records.